The starting point of this project is the elaboration of a Compendium of lessons learnt & best practices on environmental, economic and social sustainability, result of the Work Package 2.
One of the objectives of that report is to identify the SMEs gaps, vulnerabilities and needs of tourism SMEs in twin transition after COVID-19; among others:
Lack of skills
Lack of resources
Lack of coordination
Dysfunctional business models
Mapping the above-mentioned aspects is key as it will help define the consecutive activities of the project, aimed at supporting SMEs, such as capacity building, e-training and coaching in twin transition or the Open Call for twin transition projects.
The mobilization of tourism SMEs has been key to the development of this task of identifying needs in each of the partner countries of the project. Specifically, they have been on the ground and have participated in detailed interviews that have allowed us to get closer to their realities in terms of sustainability and digitization.
Now, as a big thank you to all the entities that have participated in this phase of fuTOURiSME, we would like to dedicate a space to present them and give them visibility.
We will present them grouped by country, to make them easier to read.
Please do not hesitate to contact them if you have any doubts, questions, suggestions or proposals. We are sure they will be happy to help you.
ITALY
Hisn al-Giran (www.villaggiobizantino.it) Is a non-profit cultural association involved in the protection, maintenance and enhancement of the Byzantine Village of Vallone Canalotto in Calascibetta and in archaeological-naturalistic excursions and walks at the same site and other archaeological sites, nature reserves, regional and national parks in Sicily.
Officina Agroculturale Cafeci, Outdoor experience Enna, (www.officinaagroculturalecafeci.it) is a project whose main objective is the development and promotion of sustainable tourism in Central Sicily and especially in the Rocca di Cerere Geopark, as well as the promotion of more sustainable lifestyles. They offer experiences aimed at learning about the area through activities such as somatic hiking and trekking, rental activities and guided e-bike tours.
Agricola Sorelle Turco (www.agricolasorelleturco.it) stands out for its diversification and commitment to promoting both wild and agricultural biodiversity. They tourists an immersive experience in the world of biodiversity, where they can actively participate in the recovery and enhancement of local ecosystems. Tourists thus have the opportunity to connect with nature and learn about the importance of biodiversity for the health of the environment and local communities.
Spaccio BIO (https://www.spacciobio.com/) is an organic food store and restaurant that was established as a continuation of the Monti Erei Purchasing Group in 2012. This informal group was involved in the search for local producers and farms that could provide a guarantee of quality, satisfying the widespread need for access to genuine food. They promote culture and consciousness in respect of environmental and human values.
Risvegliarsi in Sicilia- Ospitalità Diffusa (http://ri-svegliarsinsicilia.com) A diffuse hotel in the historic center of Enna. It is a green hospitality based on the concept of Sicilian hospitality and the concept of direct relationship with the guest (integrated relational tourism). They are totally plastic free, e.g. no disposable courtesy kits, only local, 100% natural soaps produced by a craftsman from Enna. Breakfasts include only local products from the area.
Tommy’s Wine (https://enotecatommyswine.it/) is much more than just a wine bar osteria; it is an authentic place of taste that celebrates the local area through food and wine experiences. This SME stands out for its dedication to showcasing local products and promoting cuisine based on high-quality, seasonal ingredients. In addition, Tommy's Wine is actively committed to supporting local producers and promoting environmental sustainability. Working with local suppliers and favoring zero-mile ingredients, contributing to the region's economic growth and environmental protection.
Consorzio Together (www.koresiciliae.it) a consortium of 55 businesses that have come together to passionately bring the Enna area, its history and traditions to life. Artists, producers, and guides offer a different experience that puts nature, arts, food and traditions in one frame.The Consortium was born from the desire to make people experience an extraordinary journey to know Sicily in its most intimate and authentic part, to the discovery of the origins of the myth in the geographical areas of the Rocca di Cerere UNESCO Global Geopark.
Azienda Agricola Manna Melania (www.agrirape.it) The company is involved in the production of local fruits and vegetables and processes them in its farm workshop, where it makes quality jams, marmalades and preserves. The tourism experience could include the possibility of following the various stages of processing the fruit into jam.
ASSOCIAZIONE CULTURALE ALTRO (https://mercuriofestival.it/) The Mercurio Festival was born in 2019, from the idea of a working group already active in the cultural field for several years in Palermo, from the synergy of different realities and different professionals that constitute in 2018 SPAZIO FRANCO, a pavilion of Cantieri Culturali alla Zisa, a multidisciplinary space of production and creation.
ITINERARI VIAGGI SRL Travel and tourism agency with a linked guesthouse, '384 GuestHouse Rooms & Suites Enna', overlooking the historic city center, has private parking and a charging station for electric vehicles.
Kalat Scibet, as AIGAE-recognized hiking guide, she organizes guided and somatic hikes with tourists, and environmental education workshops with schools. As agricultural company she produces oil and vegetables, eggs, and from the milk of the donkeys she has on the estate, through the help of an authorized laboratory, she makes cosmetics and soaps, which are slow food presidia, and they are also used by hotels and b&bs in the area.
Orefice Giochi e Letture, a small toy store in the historic center of Enna that has been in the owner's family for more than 95 years. Inside the store, for many years she has only had toys made from natural materials, such as wood or cloth, with attention to detail and treated only in ways that are safe for children. The toys are chosen with care and attention and selected so that they are an indispensable support in children's growth.
Lombardo Adriana Cereal family farm with an extension of 20 hectares, in which there are also aromatic plants and an almond grove. She studied agricultural science and technology, qualified as an agronomist and, after her studies, returned to the farm as a professional agricultural entrepreneur.
Villa Boscarino (https://villaboscarino.it/index.php) a boutique hotel located in Ragusa, Sicily. It specialises in offering high-quality hospitality and accommodation services for visitors who wish to enjoy a comfortable and relaxing stay. Guests can enjoy the culture of wellness, food and excellence, as well as an olfactory trail that winds its way through the Mediterranean smells of the garden and the organic Sicilian fragrances in the rooms.
Viaggi e Miraggi (https://www.viaggiemiraggi.org/) is a social cooperative-tour operator, a network of individuals and associations in Italy and around the world of responsible tourism with contacts, supporters and projects in 18 Italian regions, that believes in a gentle way of traveling, deep and responsible, attentive to local culture and sustainability.
The Italian Trotter (https://www.theitaliantrotter.com/it/) is a tour operator offering customised, luxury travel experiences centred on Italian food and wine traditions, with a special focus on the Piemonte region. It stands out for its philosophy of offering a luxury experience based on the best local food and wine traditions. It creates unique and exciting itineraries, offering the opportunity to discover the region's artistic heritage, visit renowned wineries and taste their excellent wines, experience total travel freedom, and immerse oneself in the local culinary culture.
Sicilia Letteraria (http://www.parcotomasi.it/) s a cultural association that promotes literary tourism in Sicily. They organise literary walks and excursions that allow participants to explore places associated with Sicilian authors. They collaborate with literary parks, museum houses and other cultural organisations.
Shauri Glamping (https://www.shauriglamping.com/it/) is a unique property that offers the perfect combination of adventure and comfort. Located in an enchanting natural area, this glamping offers luxurious and tastefully furnished tents, immersed in the beauty of the surrounding nature. Structures, furnishings and services are designed and realised in a sustainable way ensuring minimal impact.
Samarcanda Taxi (https://065551.it/) offers a taxi service that ensures a high, controlled and constant standard of quality. Every Samarcanda taxi driver adheres to a true professional project, made up of certified quality, research and development, attention to the environment, organisation and service transparency. It has a strong ethical, innovative and solidarity-based connotation that has also led it to international recognition.
LaNoria srl (https://www.seasanvito.com/) embodies the perfect blend of sea, experience, and the undeniable allure of a splendid and genuine holiday in San Vito Lo Capo. They aim to provide various indispensable services within the family business. The main traits are environmental sustainability practices, personalized offerings, continuous training, and providing an authentic holiday experience deeply rooted in local traditions and the unique characteristics of the area.
Casa Talìa (https://www.casatalia.it/) is a boutique hotel located in Modica, Sicily. The structure is a diffuse hotel composed of small dwellings restored with natural and traditional Sicilian materials. The structure is surrounded by a lush, green Mediterranean garden.
Casale delle Ginestre (https://agriturismo.bracciano.roma.it/) is an eco-friendly agriturismo located in Tragliatella, in Rome. This cosy, family-run agriturismo is committed to eco-sustainability and to maintaining a harmonious relationship between man and nature.
BikeSquare (https://ebike.bikesquare.eu/ita/langhe) is an online platform that promotes and facilitates cycling tourism through the rental of electric bicycles. This allows visitors to explore destinations in a sustainable and fun way while enjoying the benefits of e-bikes.
AddioPizzo Travel (https://www.addiopizzotravel.it/) is a tour operator based in Sicily, a social cooperative dedicated to ethical and responsible tourism, whose mission is to offer travel and tourism experiences that support those who oppose the mafia. It also promotes the use of certified 'pizzo-free' facilities and encourages travellers to contribute to the development of a clean economy and support social change.
CYPRUS
Vasiliias Nikoklis (https://vasilias.nikoklis.com/) Inn is a small agrotourism hotel located in Nikoklia village in Paphos. The hotel mainly deals with customers with special interests in birdwatching, cycling and hiking. It specializes in private events for clients interested in experiencing accommodation in traditional buildings in rural environments.
Charalambos Holiday Cottage (www.charalambosholidaycottage.com) is a family-run agrotourism accommodation, situated in a small village called Kalavasos, in the Larnaca region. The house, originally constructed in around 1890, is stone built with renovation works completed in 2011 with the aim to preserve the house's original character. The house is made up of 4 independent and luxurious self-catering apartments. Each room is traditionally decorated and contains a custom-made iron bed and sitting area
Hampis Municipal Printmaking Museum (www.printmaking.cy). The Museum's temporary exhibitions in the old town of Nicosia, include original engravings of all techniques and methods of engraving by foreign and Cypriot artists from the 16th century to the present day, as well as old books and maps, tools of all engraving techniques, engraving presses and engraved plates. The Museum hosts periodic exhibitions of contemporary engraving in collaboration with international graphic arts centres, as well as special guided tours, educational programmes, screenings and lectures throughout the year. The Museum's founder, the engraver Hampi Tsangaris, was awarded the European Heritage Awards 2023 (European Heritage Awards/Europa Nostra Awards) in the category Heritage Champions.
Cyprus International Animation Festival (www.animafest.com.cy) The International Animation Festival of Cyprus "Aspects of the World", the first of its kind in Cyprus, was founded to introduce the Cypriot public to the art of animation cinema, supporting the development of the sector in the country. In the framework of its organization, apart from the competitive and parallel programs and film screenings, the festival runs various educational and developmental programs. Alongside the international festival competition program of films and tributes, which has been cultivating audiences and creators in the Cypriot countryside for years, the festival, through its development activity and international presence over the last 15 years, has been constantly strengthening its international collaborations as well as its active participation in education, offering a fertile environment for international networking and training with workshops and residency programs for artists in their first steps, starting from the public and the private sector. The festival also functions as a school, as a production workshop for artists, starting from primary education up to young creators. The festival’s development and educational activities are part of a common program called 'Contemporary Animation Horizons'.
Windsurf City Cyprus (https://www.windsurfcitycyprus.com/en/) is a school in Larnaca that offers water sport activities for adults and children from the age of 7. That includes windsurfing, wing foiling, e-foiling, stand-up paddleboarding, and catamaran sailing lessons and rentals for beginners and advanced tourists and local customers. The school was founded in 2009 by Joerg Grether and it’s a certified center and a member of the VDWS International Organisation located in Larnaca, Cyprus. All instructors are experienced and certified by VDWS International and offer group and private tuition. The school has a huge range of equipment and all the accessories needed for the lessons and rentals. The lessons are offered in English, Greek, Russian and German.
Mastros Traditional products (https://mastros.com.cy/) is an Agritourism accommodation in Amargieti village. Its facilities are comprised of 4 apartments, a restaurant and facilities for brewery, distillery and bottling of olive oil, carob syrup production and carob sweets. Visitors have the chance to experience demonstrations of the processes that take place and participate in bread-making, olive pie, and traditional carob bun making. Everything is baked in a traditional wood-fired oven.
Cyherbia Botanical Park (https://www.cyherbia.com/) is a botanical park in Avgorou village. Cyherbia has become a leader in botanical knowledge, immersive experiences and reconnecting with nature. The park features a lavender garden, 9 themed herb gardens, an essential oil distillation facility, 2 herb shops and a restaurant. Miranda’s expertise in herbal medicine has made Cyherbia a trusted source for herbal remedies, such as teas, tinctures, essential oils and personal care products. In the park visitors can participate in various herbal workshops, seminars and bespoke experiences. Many tourists as well as locals visit the park all year round. It is primarily a family destination. Fun educational programs for schools are available all year round, teaching children about the benefits of plants. Also, seasonal family events are hugely popular among Cypriots and foreigners alike, such as the Fairy Festival in spring, the Lavender Festival in summer, Halloween in Autumn, and Christmas Fairytale Festival in winter. The Botanicus Bistro overlooking the gardens offers healthy lunches and recently won a No Waste environmental award.
Ecophysis Bee & Nature Center (https://www.ecophysiscy.com/website/index.php/en/) is a family business located in Vavla village that offers experiential / educational tours for small groups of visitors with special interests in the natural environment, beekeeping rural lifestyle and traditional products of Cyprus. The centre aims to combine fun with education, through interactive educational workshops and presentations about the life of bees; their products; their contribution to ecosystem health and the threats they face. Their products such as unheated honey, honeycomb, beeswax ointments, beeswax candles, soaps, pollen, royal jelly, propolis, etc. are available on location at the Ecophysis Bee Shop.
FRANCE
France by Locals (https://francebylocals.com/en/) is a travel agency specialized in tailor-made, sustainable travel experiences across France, emphasizing unique local encounters and eco-friendly transportation.
VoyagExpérience (www.voyagexperience.com) is specialized in tailored B2B tourism experiences for professionals, offering learning expeditions, networking, and benchmarking opportunities.
Val de Roland (www.valderoland.fr) is a tourism residence which offers around a hundred apartments and promotes sustainable tourism through smart technology and partnerships focused on slow tourism.
Revlys (https://revlys.fr/) offers sustainable travel experiences in France, promoting local artisans and cultural activities, alongside organizing business seminars focused on sustainability and environmental education.
Odysway (https://odysway.com/) is a travel agency specialized in crafting responsible trips for individuals and small groups across 50 countries, focusing on immersive experiences in local cultures and communities.
Yogascope (www.leyogascope.com/) is specialized in organizing rejuvenating yoga retreats across France, Europe, and occasionally Morocco, complemented by wellness events in Paris and other French regions.
La Route des Voyages (www.laroutedesvoyages.com) is a seasoned experiential tourism company specializing in bespoke travel packages worldwide, emphasizing sustainability and community engagement.
La Maison du Bonheur (www.vacancesenperigord.com/) is a guest house which provides a unique rural experience with bedrooms, caravans, and camping areas on their farm, catering to nature lovers and adventurous travelers.
La Grange d’Hannah (www.lagrangedhannah.fr/) offers a charming guesthouse and cottage retreat, emphasizing sustainability with organic breakfasts and biodynamic gardening.
L'Odyssée du papillon (www.lodyssee-du-papillon.voyage/) offers journeys for diverse travelers, including women-focused trips and family adventures, prioritizing sustainability through close collaboration with local communities.
Eric&TheTrip (https://ericandthetrip.com/) specializes in crafting personalized, long-duration trips outside of Europe for French-speaking clients, primarily from France, with a focus on sustainable practices.
ELSTARECON EVENEMENTS ET CONSEILS (www.elstarecon.fr) specializes in organizing learning expeditions, incentive trips, team-building exercises, corporate events, soirées, conventions, and symposiums.
Camping Santa Lucia (www.campingsantalucia.com) is a family-owned campsite in Corsica, embodying a commitment to environmental sustainability and cultural preservation, offering guests an immersive experience rooted in local heritage.
ALTIPLANO VOYAGE (www.altiplano-voyage.com/) is dedicated to crafting sustainable travel experiences, focusing on authenticity and minimizing environmental impact through thoughtful practices and innovative solutions.
SPAIN
La Posada del Agua (www.posadadelagua.com). A three star rural inn in El Barraco, Avila, España, comprising hotel and restaurant. The hotel is by the reservoir El Burguillo, where tourists can take part in various sporting activities, such as fishing, horse riding and hiking.
Singular Spain (www.singularspain.es) is a travel agency located in Madrid and dedicated to discovering Spain's rural heritage, especially the people who, through their trades, give value to their territory.
Rutas Pangea (www.rutaspangea.com) is a travel agency located in Madrid and focused on cycling trips in Spain and Europe. They organize guided trips to explore the World on two wheels, reducing carbon impact of travels.
Interpreta Natura (https://interpretayeduca.com) is an association that works as an SME in developing natural and cultural territories through the interpretation of heritage and sustainable tourism.
Engáliate Club Deportivo (www.engaliate.com) is an active tourism company located in Las Palmas de Gran Canaria. They offer guide and interpreter services for hiking or trekking along the ethnographic trails, flora and fauna of Gran Canaria.
Central de Reservas (www.viajesmadrono.com) is a travel agency of Madrid that offers experiential proximity tourism, as well as nature tourism in the mountains of the Guadarrama mountain range.
Buteo Iniciativas Ambientales (www.buteo.es) is a company located in Valladolid, which aims to make ecotourism a tool for the dissemination and conservation of natural values and other types of heritage. They offer multiple services: nature tourism and ecotourism activities, and environmental and tourist consultancy or official tourist guides, among others.
Andalucía 360 Travel (www.andalucia360travel.com) is a travel agency that organises environmentally and socially responsible guided tours (inclyding tailor-made tours). They focus on showing the real Andalusia: its culture, gastronomy, natural areas, traditions, to cope with stereotypes.
Agroturismo Mari Cruz (www.agroturismomaricruz.com) is an ecological tourist accommodation, with breakfasts and dinners and an offer of agrotourism activities, such as farm work, vegetable garden, cooking... An experience in a rural lodging, to rest, reconnect with oneself and with nature.
La Casota (www.lacasota.es) is a rural house for people who suffer from allergies or intolerances and who want not only to rest but also to learn to live a healthy and self-sufficient life. It is a rural house that welcomes them among 100% organic textiles, a diversified and organic food, activities related to deep rest, nature and care for people.
GERMANY
AugustusTours (www.augustustours.de) is a specialist tour operator for cycle tours and adventurous hiking holidays for everyone, whether they are travelling alone, as a couple, with family, friends or a club. They offer unforgettable active holidays on the most beautiful cycling and hiking trails in Germany and Europe.
Dervish (www.dervish.eu) is a family restaurant, where they serve vegan sattvic food, made with wholesome, fresh ingredients, to the rhythm of flavours from the Great Silk Road. Additionally, the restaurant offers catering services to events or offices.
Deutsches Auswandererhaus (www.dah-bremerhaven.de) is a museum in Bremerhaven, which deals with the history of emigration from Germany. The museum presents in an interactive and immersive way the experiences and stories of people who left Germany to build a new life in other parts of the world.
Ettelsbergseilbahn (www.ettelsberg-seilbahn.de) takes hikers and winter sports enthusiasts to Willingen's local mountain quickly and comfortably with the eight-person cable car. The Ettelsberg is a popular access point to Willingen's hiking area and the network of cross-country and winter hiking trails. In winter, the cable car provides access to the network of snow-covered ski slopes. The spacious gondolas can accommodate pushchairs, wheelchairs, mountain bikes and winter sports equipment.
Fahrradservice Winkler (www.fahrradservice-winkler.de) is an expert bike shop for e-bikes and bicycles in Templin and the Uckermark region, offering personal advice, rental services, and sales of bikes and accessories.
Fernwärts Reisen (www.fernwaerts-reisen.de) is a travel agency specializing in custom-made individual trips. They create personalized itineraries based on clients' specific wishes and needs, often focusing on unique experiences, special accommodations, and off-the-beaten-path destinations. The company emphasizes sustainability and responsible travel, working closely with local partners to benefit both travelers and the communities they visit.
Althoff Hotels (www.althoffhotels.com) is a luxury hotel group renowned for its upscale accommodations and impeccable service. With a focus on personalized experiences and attention to detail, Althoff Hotels caters to discerning travelers seeking unparalleled luxury and comfort and distinguishes itself with a strong emphasis on culinary excellence and artistry.
aquaTurm Hotel (www.aquaturm.de) The aquaTurm is a former water tower transformed into the world's first zero-energy tower hotel. Situated on the picturesque Mettnau peninsula with views of the UNESCO World Heritage site Reichenau Island, this unique, family-run hotel is perfect for individualists, families, business travelers, and architecture enthusiasts.
Bodensee-Schiffsbetriebe (www.bsb.de) operates the shipping services on Lake Constance. BSB offers regular scheduled services, excursion trips, and special event cruises. Their fleet features various vessels, including a fully electric ship, playing a vital role in public transport and tourism on Lake Constance.
Weihnachtsmarkt am See GbE (www.weihnachtsmarkt-am-see.de) organizes the annual Christmas market "Weihnachtsmarkt am See" in Konstanz. This event brings together a wide range of vendors offering traditional crafts, foods, and holiday decorations. The market is known for its beautiful lakeside setting and attracts visitors seeking unique holiday experiences, gifts, and culinary delights.
Sonnenkap Camping (www.sonnenkap-camping.de) nestled in the heart of the sun-soaked Uckermark and situated directly on the shores of Lake Unteruckersee, is a modern, family-friendly 4-star campsite. There, where sparkling blue waters meet lush green landscapes, guests are invited to slow down and finally do whatever they feel like.
MERCURE HOTEL MOA BERLIN (www.moa.de) is a contemporary hotel situated in the heart of Berlin. It offers stylish accommodations, modern amenities, and event spaces suitable for conferences, meetings, and social gatherings. Its location provides easy access to Berlin's attractions, shopping districts, and business centers. Certified as a High Performer in Sustainability by Sustainable Tourism Berlin and Sustainable Meetings Berlin, MOA’s holistic sustainability strategy encompasses environmental, economic and social aspects as well as the well-being of guests and employees and the strengthening of the community.
Eat the World (www.eat-the-world.com) is a tourism service provider of culinary city tours in Germany. Since 2008, Eat the World offers the opportunity to discover cities in a culinary and cultural way - in over 150 districts in 55 cities. Off the beaten tourist path, Eat the World offers special city tours with an extraordinary touch: as a participant you get to discover a district while also tasting it.
GREECE
Vegan Life NGO (www.veganlife.gr). Vegan Life is a non-profit organization that aims to spread the vegan lifestyle in Greece, but also throughout the world. We carry out all kinds of events, campaigns and actions with the common goal of defending animal rights, familiarizing the public with the concept of veganism, raising awareness around issues of social justice and environmental protection as well as providing accessible, valid and scientifically documented information about the vegan lifestyle but also any matter directly or indirectly connected to it.
Villa verde/Villa giallo (https://www.airbnb.gr/rooms/26372628 ; https://www.airbnb.gr/rooms/26176485). Villa Giallo and Villa Verde are two houses that form a micro-unit of accommodation. The villas are independent but in the same property. Their architectural style is typical of Cycladic houses, with a master bedroom, living room, bathroom, kitchen, balcony with sea view and a garden of 50 sq.m. Aliki is coastal area with accessible beaches, frequented by snorkelers. Nearby, there is the old castle of Tifai area, a salt lake and several tavernas.
Trimpos Evaggelos Lazaros (“O Platanos”) (www.instagram.com/explore/locations/358725204). Traditional tavern in a village with a low population of permanent residents.
Alexandra Pasamitrou k Yios OE (“Charisma Interiors & Objects”) (https://www.facebook.com/CHARISMASpetses/). A home and décor store in Spetses island. We sell decorative items and gifts. We operate during the tourist season (April-Oct). We mostly work with tourists from EU countries and EU & Switzerland citizens that owe property in the island and spend the summer here.
Goldfish Toys (www.facebook.com/Toxrysopsaro/). A toy shop established over 10 years ago at the Central Market of Spetses.
FREEWHEEL BIKES (https://www.facebook.com/freewheelbikesspetses). Bike, e-bike and e-vehicles sales, repaits and rentals.
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